Top 9 Real Estate Chatbot Use Cases & Best Practices in 2024

Chatbots in Real Estate: 9 Essential Benefits For Success

Chatbot For Real Estate

And only 8% of customers in Italy wanted to use virtual assistants for handling their real estate queries. Additionally, consumers are growing more and more interested in real estate chatbots. According to a recent survey, 72% of consumers are open to communicating with real estate agents or brokers via chatbots.

Chatbot For Real Estate

However, it’s hard to underestimate the advantages and benefits of chatbots. Instead of a potential risk, it’s better to see them as an opportunity, as in many cases chatbots can have an impressive ROI of over 1000%. RAIya’s humanlike conversations qualify buyers and sellers on autopilot, schedule showings, provide listing alerts and neighborhood tips that accelerate deals. When a conversation gets more advanced, it automatically routes to a real human agent with full context.

Discuss the Design and Development Process:

Instead of loading the agents up with hundreds of requests from buyers and investors, the chatbot processes all queries on its own in online mode 24/7, increasing the conversion rate 3 times. Lead verification through chatbots involves collecting essential information from website visitors to pre-qualify potential leads. This proactive approach lets you gather crucial details about visitors’ preferences, intentions, and needs, leading to better targeting and follow-up strategies. Moreover, chatbots contribute to a positive user experience by providing personalized assistance whenever users need it.

Chatbot For Real Estate

Once successfully integrated and tested, the chatbot is ready for deployment. This chatbot offers three plans for its users, who can select the plan according to the needs of their business. Real estate virtual assistants offer insights into visitor behavior, demographics, search patterns, and FAQs. They track which properties attract attention, visitor preferences, and demographic data. This data helps develop targeted marketing campaigns and align offerings with market trends.

You need to provide the bot with new and meaningful data (content) to answer customers’ questions and queries. Depending on our requirements and budget, we must choose the appropriate type. Rule-based chatbots follow predefined rules, while AI-powered chatbots use machine learning to understand and respond to user queries more dynamically. By automating tedious tasks and delivering more useful outcomes, Structurely realises its full potential. Sales agents can clinch more transactions and experience shorter sales cycles thanks to artificial intelligence (AI). Structure is used by more than 5,000 marketing and sales teams to develop their funnel and speed up revenue growth.

Real estate chatbots are an effective tool that can assist brokers, agents, and other experts in enhancing their businesses. Chatbots can help to improve customer service, productivity, lead generation, and cost-cutting while also increasing website engagement. These chatbots provide individualised support and are accessible around the clock, thereby improving the client experience.

Choose the Platform:

A huge benefit is seeing listing specifics directly in the conversation without ever leaving chat. This means agents are free to concentrate their efforts on showings, negotiations, paperwork, and other tasks that close deals. Earlier we used to have physical copies of forms given out to the people to capture the type of product they are interested in.

Therefore, you can devote more time to customers you think will better buy from you. Once you get the leads, you can quickly boost them towards real estate deals by providing value through drip campaigns on Messenger. For example, if you have a leader who wants to buy a home, your messenger bot can provide available homes and guide them through the home buying process. Messenger bots allow send rich content to segmented groups of leads.


Once you’ve made use of lead sources for realtors, you should have an audience ready and primed to start leading down your sales funnel with your chatbot tool. ChatBot is one of the tools powered by LiveChat and it functions within their app ecosystem. If you are interested in other all-in-one customer service, CRM, and chatbot software suites, you can check our guide to the best LiveChat alternatives. Engati’s team helps you configure, train, and enhance your chatbot for peak efficiency. Unified inbox brings in messages from your website, social accounts, SMS all into one easy-to-use platform. The chatbot facilitates quick responses when possible or lets you handle direct client conversations.

Read more about Chatbot For Real Estate here.